Terms & Conditions

Terms & Conditions

This offer shall be valid on successful and fulfilled transactions. For the purpose of this sale a fulfilled transaction shall mean an order placed by the customers on the platform which shall be confirmed and received by them on their registered address.

All customers shall ensure that the mobile number(s), e-mail address and/or other details provided by them to Studio Gravity are true, accurate and in use, at the time of the online retail transaction. Any liability, consequence or claim arising on account of any incorrect or outdated information provided by the customer to, same shall solely be borne by the affected customer. Studio Gravity shall not be liable to verify the accuracy and/or correctness of the information so provided by the customer.

Customers are advised to check the serviceability with the area pin code before placing any order with Studio Gravity.
Extra VAT may apply in addition to the unit sale price on certain products, but the final inclusive price will not exceed the M.R.P. The customer shall be liable to pay the cost.

The images of the products shown are for visual representation only and may vary from the actual product.

Customers are responsible for maintaining the confidentiality of their mobile phones, email accounts and passwords.

Product warranty shall be regulated by the terms and conditions mentioned on the warranty card of respective products and Studio Gravity shall not be liable or responsible to the customer in for any indirect or consequential loss or damage.

The balance amount, after the offer has been availed, will have to be paid by the customer at the time of purchase.

Studio Gravity Return & Exchange Policy offers you the option to return or exchange items purchased on Studio Gravity Mobile App within thirty (30) days of the receipt. In case of return of the purchased item, please refer to the Return Policy on our website or call +91 181 4604629 / +91 98880 77052.

Orders may be split into separate shipments depending upon the products ordered for, despite the customer having made one single consolidated payment against one order ID. Separate shipments, after being split, shall have separate expected delivery period.
By participating in this This offer, all eligible customer agree to be bound by these Terms and Conditions, the Terms of Use, Privacy Policy and other relevant documentation that are available on Studio Gravity including any modifications, alterations or updates that may be made either by Studio Gravity or the participating seller/s. Studio Gravity shall not be liable or responsible to the customer in for any indirect or consequential loss or damage.

Studio Gravity reserves the right, in its sole discretion, to disqualify any Customer that tampers or attempts to tamper with the deals/ offers or violates these Terms and Conditions or acts in a disruptive manner.

If Studio Gravity has suspicion or knowledge, that any Customers has been involved in any fraudulent or illegal activity directly or indirectly and/or is using the platform to order products not for his/her direct usage during or after the This offer, then Studio Gravity reserves the right to disqualify that Customers and any related Customers.

Studio Gravity shall not be responsible if some purchase is not registered or is lost due to any network problems such as breakdown of machinery, unclear/ disruption in the network or non-receipt of payment from banks/payment gateways and/or the cost(s) charged by the network operator(s). Any dispute in connection to the same shall be settled between the end customer and the network operator without involving Studio Gravity .

Studio Gravity shall not be liable for any loss or damage due to Act of God, Governmental actions, force majeure circumstances, or any other reason beyond its control, and shall not be liable to pay any monetary compensation or otherwise for the same.

Studio Gravity does not hereby warrant that the Studio Gravity Call Center will run concurrently and error free during and/or after this offer and Studio Gravity shall not be directly liable for issues related to technical and/or human error whatsoever. However, Studio Gravity shall work towards the best interest of the Customer.

This offer is subject to the laws of India and all disputes arising hereunder shall be subject to the jurisdiction of courts, tribunals or any other applicable forum at Punjab.

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